APPOINTMENTS & BILLING
Appointments
To make an appointment, you need to contact one of our offices. You should have a referral slip from the referring doctor when you call. Under California law, no x-ray can be taken unless you have a prescription from your referring doctor. Some basic information will be needed before an appointment can be made:
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Referring doctor
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Requested procedure (found on referral slip)
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Patient Name
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Patient Phone Number
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Date and time of desired appointment
Walk-in appointments are often available. Please call ahead, we can usually fit you in the same day or following day. Please bring your referral slip with you at the time of your appointment. Select the imaging center closest to you in our locations tab in the menu above.
ELDERLY PATIENTS POLICY
Elderly patients requiring assistance to attend the appointment must have his or her caretaker remain on the premises for the duration of the appointment. If the caretaker accompanies the patient to the appointment, the caretaker must accompany them out of the office. If the office is in a larger building and an elderly patient must go to the front of the building to be picked up, an employee will accompany them until the patient’s transportation arrives.
PATIENTS UNDER 16 YEARS OF AGE POLICY
Patients under 16 years of age should be accompanied to their appointment. Parents are allowed to accompany their child during their appointment, as long as they are not in the same operatory room or in any x-ray exposure area(s).
Billing & Insurance
PAYMENT
C-Dental X-Ray and McCormack Dental Imaging, ask for payment at the time of service. Payment can be made by Cash, Credit Card (Visa, Mastercard, AMEX or Discover), Check, or CareCredit financing. Unless the referral is marked "bill doctor," we will need payment from the patient at the time of the appointment.
DENTAL INSURANCE
C-Dental is not in-network with Dental insurance carriers, however, C-Dental may assist patients with the filing of insurance claims as a courtesy. C-Dental will fill out an insurance claim with the correct procedure codes. All insurance payments will be made to the patient directly from the insurance carrier if a reimbursement is due. It is the responsibility of the patient to follow-up with their insurance company. Please bring the following dental insurance information for us to assist you:
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Dental insurance provider name
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Group Number
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Subscriber ID number or last 4 of social security number
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Claims address (Usually a P.O. Box listed on the back of your insurance card)
MEDICAL INSURANCE
A DDS/MD referral is required for medical claims. C-Dental may assist patients with filling out medical health insurance claims for patients receiving medical treatment from a Dental office. Your doctor must provide you with a medical diagnosis code to be entered on your claim form. It is the responsibility of the patient to follow-up with their insurance company. Medical procedures C-Dental provides imaging for include but are not limited to Restricted Airway, TMJ, and Oral Surgery.
CareCredit Financing
We accept CareCredit - the healthcare credit card for treatment and care.
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Don’t put off tomorrow what you can have done today. Get the treatment you or your family wants or needs with healthcare financing from CareCredit.
With convenient monthly payments, and a variety of special financing promotions on purchases of $200 or more*, you can get the procedures you want today and pay for them in convenient monthly payments over time tomorrow.
*Subject to credit approval. Minimum monthly payments required. Visit www.carecredit.com for details.
